Eligibility

To place an order on Ekamrit.com, you must be at least 18 years old, or have parental permission for purchasing.

Personal Information

We respect your privacy. All personal information you provide during your interactions with our website will be processed in adherence to relevant data protection laws.

Unforeseeable Events

Ekamrit.com shall not be liable for any delays or failures in performance resulting from acts beyond our reasonable control, including natural disasters, governmental actions, or interruptions in third-party services.

Pricing

At Ekamrit, all our products are listed at their maximum retail price unless otherwise specified. The prices you see on our website include all applicable taxes, ensuring transparency and no hidden costs. When you place an order, the price at the time of ordering is what you’ll be charged upon delivery, regardless of any fluctuations in price that may occur before delivery.

Before completing your purchase, please verify the total amount payable at checkout. This amount is the final price you’ll pay, with no additional charges applied upon delivery. If you choose the cash-on-delivery option, please ensure you have the total amount ready to provide to the delivery person before receiving your order.

We aim to make your shopping experience with us straightforward and hassle-free, with clear and consistent pricing from the moment you order to the moment your products arrive at your door.

Payments

Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR, PayPal, reward points, and Cash on Delivery. We safeguard your payment information using advanced encryption technologies. Your credit card details will not be stored on our servers.

At the time of payment, if all security checks are verified through the secured server for enabling the online transaction, then Ekamrit shall not be held responsible for misuse of your debit/credit card or banking details. Ekamrit Ayurvedic Remedies LLP will not be liable for any type of credit card fraud. The onus of proving that your credit card has been fraudulently used for transacting on the Website will be exclusively on you.

Use of Cookies

Our website utilizes cookies to enhance user experience. By using Ekamrit.com, you consent to our use of cookies, which you can manage and delete from your browser settings at any time.

Modifications

Ekamrit.com reserves the right to modify any content, pricing, and terms without prior notice. If a product becomes unavailable after your order is placed, we reserve the right to cancel the order and issue a full refund or provide a comparable substitute.

Shipping and Delivery

Ekamrit takes care of the logistics for delivering your orders. When you place an order, we will provide an estimated delivery time based on your location. Once your order has been shipped, we’ll send you a tracking number so you can monitor the status of your delivery. While we strive to get your order to you as quickly as possible, please understand that some external factors might cause slight delays.

For more details, please refer to our Shipping and Delivery Policy on our website, which may be updated from time to time.

Tracking Facility

After your product has been dispatched, you will receive an email with the tracking number and courier company details. Please note that you can track the order status 24 hours after dispatch.

Cancellation and Shipping

Orders can be canceled prior to shipment. We aim to process orders swiftly and use reliable courier services for shipping.

For further inquiries, contact us at hello@ekamrit.com

General

By using the Ekamrit website, you acknowledge and agree to these Terms of Use, which constitute the complete and exclusive agreement between us regarding your use of our website. This agreement supersedes all prior proposals, agreements, or communications.

Ekamrit reserves the right to change, alter, or modify these Terms of Use and our Policies at any time by posting the changes on the website. Such changes become effective immediately upon posting, and your continued use of the website implies your acceptance of the revised Terms of Use and Policies.

Ekamrit may terminate any rights granted under these Terms of Use and Policies at any time, with or without prior notice. Upon termination, you are required to immediately cease all use of the website.

These Terms of Use do not create any agency, partnership, affiliation, joint venture, or other form of joint enterprise between us. Ekamrit's failure to enforce any provision of these Terms of Use does not waive its right to enforce such provisions in the future.

If any provision of these Terms of Use or Policies is found to be unenforceable or invalid by any applicable law or court decision, this shall not render the entire agreement unenforceable or invalid. Instead, the Terms of Use or Policies will be modified to fully reflect the original intent of the parties as much as possible.

The headings in these Terms of Use are for convenience only and shall not affect their interpretation.

If you have any questions regarding the Terms of Use, please feel free to contact us at hello@ekamrit.com

Governing Law and Jurisdiction

All disputes arising from these Terms of Use will be interpreted and governed by Indian laws and will fall under the exclusive jurisdiction of the competent courts in Patiala. Ekamrit reserves the right to seek and obtain injunctive, provisional, or interim relief from any court of competent jurisdiction to protect its trademarks, intellectual property rights, or confidential information.

Grievance Redressal

Any complaints, abuse, or concerns with regards to content and/or comments or breach of these terms shall be immediately informed to the Customer Care Officer as mentioned below via mail, email, or phone.

Customer Care Officer

• Mr. Rishabh Pratik
• Email: rp@ekamrit.com
• Phone: 9905450025
• Address: #174, Anand Colony Ward 11, Samana, Patiala, Patiala, Punjab, India, 147101